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Accor Hotels
CLOSEDAssistant Housekeeping Manager
Nairobi, Kenya
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Infinity Gym and Spa
Only on FuzuCLOSEDFront Of House
Nairobi, Kenya
Closing: Apr 19, 2024
This position has expiredPublished: Apr 9, 2024 (2 months ago)
Job Requirements
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Job Summary
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Qualifications
- Previous leadership experience required.
- Computer literate in Microsoft Window applications an asset.
- University/College degree in a related discipline an asset.
- Excellent communication and organizational skills.
- Strong interpersonal and problem solving abilities.
- Highly responsible & reliable.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all
Responsibilities
Qualifications
- Previous leadership experience required.
- Computer literate in Microsoft Window applications an asset.
- University/College degree in a related discipline an asset.
- Excellent communication and organizational skills.
- Strong interpersonal and problem solving abilities.
- Highly responsible & reliable.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all
- Consistently offer professional, friendly and engaging service.
- Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards are followed.
- Conduct regular inspections of all guest rooms / Public Areas.
- Identify training needs and train all Supervisors and Colleagues as required.
- Work closely with the Maintenance department to address all guest room repairs and ensure proper communication channels are followed through.
- Address all guest concerns and react quickly, logging and notifying proper departments accordingly.
- Balance operational, administrative and Colleague needs.
- Follow departmental policies and procedures.
- Report necessary maintenance items.
- Follow all safety and sanitation policies.
- Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
- Follows all policies and procedures ascertained by the hotel.
- Attend meetings and training sessions as required.
- Any additional duties assigned.
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